Power partnerships: Torque & Patchworks

Power partnerships: Torque & Patchworks

May 17, 2019

At Patchworks, we pride ourselves in partnering with some of the best technology providers the IT industry has to offer. From warehouse solutions to ecommerce platforms and beyond, we’ve joint forces with dozens of tech companies to help you harness the power of your software.  

One of our biggest partners is Torque, an award-winning supply-chain service for fashion brands and retailers. Looking for a fulfilment solution? Our partnership with Torque helps you get the most out of their system.

What is Torque?

Torque is a leading third-party logistics (3PL) provider, designed to help you keep track of your products throughout the fulfilment process. Torque’s innovative API handles every aspect of the supply-chain service, from warehousing and fulfilment to processing, repairs and tailoring.

By giving you the agility you need to scale your operations, Torque makes enterprise achievable. And when you connect Torque to your other software, things get even better.

Build the ultimate shopping experience

When we integrate your Torque software through the Patchworks iPaaS, you get an automated channel of communication between your warehouse and your other systems.

Through scheduled syncs, your warehouse learns everything that happens on your online store – and vice versa. No manual data inputting or wasted resources necessary. Not only does integrating Torque save you and your employees time, but it also massively reduces the risk of human error – making fulfilment issues and overselling a thing of the past.

Our leading integration platform acts as the foundational layer for your IT infrastructure – and, with the ability to plug in new systems at any time, it’s designed to grow with you. What’s more, we connect your systems directly with Torque’s API, meaning you can utilise Torque’s software without investing in a costly integration.

Brands integrated with Torque

We’ve helped numerous well-known brands connect Torque to their other systems, giving them the flexibility they need to handle thousands of orders.

Here are a few of their stories:

Bluebella

Bluebella is one of the UK’s leading lingerie brands, sold from both their online store and from retailers like ASOS, John Lewis and Next.

After originally launching on a shared online store alongside a complementing fashion brand, Bluebella decided to replatform to their own Shopify Plus store, with NetSuite’s ERP powering their back-office operations and Torque handling their fulfilment.

It was Bluebella’s first time launching an ecommerce store with multiple systems feeding into it, so Patchworks supported them not only with their integration launch but also with their migration to Shopify Plus.

The strength of Bluebella’s integrated platform saw the brand’s growth increase by 200% in just six months from their launch. More importantly, they now have an IT ecosystem that’s built to handle their growth.

Pringle of Scotland

Pringle of Scotland is a luxury knitwear brand, specialising in quality cashmere and argyle knitwear. As a well-known fashion brand, Pringle use a variety of systems, including Torque, Shopify Plus, Fashion Master and their own in-house IBM database. When it came to their project, they needed a platform that could connect these different systems.

Through the Patchworks iPaaS, we connected all of Pringle’s technology, with a rapid deployment that launched mere weeks after the initial sign off. Since their launch, we’ve been acting as a technology consultant for Pringle, supporting them as they grow their online offering.

We’ve helped Pringle with a wide variety of custom projects, including personalisation, multi-currency and internal database connections. And when the brand decided to start using Farfetch – a luxury fashion marketplace – we integrated that with their existing systems.

I Saw It First

Owned by the collective Robert Street Hub, I Saw It First is a brand devoted to fast fashion, with hundreds of new products added every week.

When their team came to us, I Saw It First was a start-up brand that were looking to launch a Shopify Plus store integrated with Torque. Working closely with their team to ensure the project was deployed quickly, we helped I Saw It First get up and running in a matter of weeks. Post-launch, our engineering team have continued to work incredibly closely with their team, supporting them as both the brand and the product range grows rapidly.

Since the launch of I Saw It First, we’ve also worked with Robert Street Hub to launch other fashion brands such as Look Of The Day, Pink Clove, 10Store and KOI, offering ongoing brand deployment and IT consultancy.

…And many more

Discover smarter ecommerce

Are you looking to implement Torque, or integrate your existing Torque system? We’re here to help. We connect an endless amount of software, including Magento, Shopify, Cegid, Salesforce and beyond. Get in touch with the Patchworks team today to find out more.

Find out more

Chloé Rose Whitmore

Save time & sell more with Patchworks

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