Queen’s Award to Industry winners, Bonsoir of London, have continued the digital transformation of their business by implementing Patchworks’ Integration Platform as a Service (iPaaS).
The luxury loungewear designer, manufacturer and retailer has been attracting loyal customers since being established in 1926. With a reputation for attention to detail and customer service, Bonsoir have catered to many famous faces over the decades, in addition to being recognised by the Queen for their contribution to International Exports.
With their own sewing room, distribution centre and customer-service team located at their HQ in the heart of Somerset, Bonsoir are able to provide a level of service and attention to detail that ensures brilliant customer experiences, time after time.
Having collaborated with a range of famous brands, such as Viyella, Liberty of London and Hardy Amies, Bonsoir know the power of partnership and how important it is to pick the right companies to work with when looking to grow a business.
Integrating Shopify and Khaos Control for Bonsoir
For a traditional business, like Bonsoir, to continue to compete in an omnichannel world, they have to adapt the right technologies for their business and their customers. The Luxury Pyjama and Nightwear specialist have put themselves in a position to succeed, by implementing Khaos Control’s ERP software.
With their back office in order, Bonsoir turned to their digital shop window and identified Shopify as the eCommerce platform for them. Working with Uniq Creative, the Bonsoir team were able to deploy a brand new website that integrates seamlessly with their ERP, thanks to Patchworks’ iPaaS.
March 2018 saw Bonsoir’s new Shopify website and integration go live, with key ERP communications orchestrated by Patchworks, ensuring that the following data is seamlessly integrated:
- Sales Orders
- Shipping Notifications
- Order Status Updates
- Customer Data
- Stock Levels
Looking to integrate Shopify with Khaos Control, or another ERP / back office system of your choice? Get in touch with Team Patchworks today and learn how we can orchestrate your data and power your business’ growth.