We were initially confident of Patchworks’ experience working with NetSuite and Shopify Plus on systemic changes, and in similar verticals and scenarios to that of ours. On meeting with Patchworks, we were impressed with the thorough scoping of our business needs.
Ecommerce Director, This Works
This Works is a British skincare brand, created in 2003 to offer intelligent targeted solutions to maximise skin performance 24 hours a day, without the use of unnecessary chemicals.
They also needed to improve accuracy and visibility of their stock and orders, customer data and accounting operations, as their previous back-end systems were limiting what could be achieved and inhibiting growth.
This Works wanted to find an agile solution that would allow them to carry out their global objectives, whilst having minimal impact on their operations.
With traffic to This Works’ store on the mobile platform increasing significantly year-on-year, a key factor was also for the online store to be fully mobile responsive.