Patchworks completed a full analysis of Sophie Allport’s requirements and future plans to suggest a solution that provided end-to-end connectivity between their online store and ERP, with the agility to support their growth ambitions.
The integration was quickly deployed to directly sync Sophie Allport’s online store’s orders and relevant customer information with Khaos Control, allowing the brand to despatch orders swiftly. With the new connectivity, the process now records every sale against a customer account, offering data on customer’s purchasing habits, as well as their most popular designs and products.
Alongside this, Patchworks introduced automated pricing, pulling through from Khaos in minutes rather than hours of manual reconciling and inputting. This saves the business considerable resource time and ensures data validity and accuracy with automated updates every 15 minutes.